Planet Infosoft provide an efficient and economic helpdesk service with very fast response time and a high rate of fault resolution. For small and medium sized companies this can be a financially a wise decision. As your Staff is freed from the responsibility of managing the IT systems, enabling them to add value and profit to your business. Our support helpdesk can look after your servers and workstations - a quick reaction time and high-resolution rate make this solution very popular.
Our credentials and qualifications
- Microsoft Certified System Engineer (MCSE)
- Microsoft Certified System Administrator (MCSA)
- Microsoft Certified Professional (MCP)
- CompTIA A+
- Certified Internet Webmaster (CIW)
- Contractors qualified in Cisco and SQL technologies.
Emergency Service
- Emergency callouts are charged at our normal rates.
Some typical examples are...
- Network connectivity issues
- Users cannot log on to network
- Users cannot access resources
- Cannot send or receive email
- Exchange Server open relay (sending spam)
- New software or hardware does not work
We specialize in network design, implementation, support, network integration and troubleshooting of LAN / WAN networks, based on routers and switches from Cisco and other leading providers. We can design and implement enterprises of Wide Network Security using Firewalls, Packet filters, etc. We can provide consultation on troubleshooting, installing, configuring, managing, and administering active directory permissions and groups and replication in mixed or native mode.
We specialize in Linux/Windows Server set up, SQL Database
Set up & repair, English/Japanese Bilingual PC set up, Virus & Disaster recovery, PC hardware upgrade, Office maintenances plans.
